MAKING a MEMO
Nama : Darari Albajilly
NPM : 29110373
Kelas : 4KB04
NPM : 29110373
Kelas : 4KB04
Memo (short for memorandum) is a business-oriented style that is best suited for interoffice or intercolleague correspondence. More informal in tone and organization than a letter, memos are generally used to provide or ask for information, announce a new policy, update on personnel transfers, or for any other internal issues.
An effective memo:
- grabs the reader's attention
- provides information, makes a recommendation, or asks for action
- supports your position or explains benefits to reader
- mentions next steps and deadlines
When composing a memo, follow the same rules for good writing outlined on ourHow to Write an Effective Letter page. Always take the four-step approach to writing: plan what you want to say, write a draft, revise the draft, and edit.
There are four types of memos you might have to write, each with its own organizational format: information, problem-solving, persuasion, and internal memo proposal.
Information Memo
- used to deliver or request information or assistance
- first paragraph provides main idea
- second paragraph expands on the details
- third paragraph outlines the action required
Problem-solving Memo
- suggests a specific action to improve a situation
- first paragraph states the problem
- second paragraph analyzes the problem
- third paragraph makes a recommendation
- when making a recommendation, include not only the positive details but also the drawbacks and diffuse them yourself
Persuasion Memo
- used to encourage the reader to undertake an action he or she doesn't have to take
- first paragraph begins with an agreeable point
- second paragraph introduces the idea
- third paragraph states benefits to the reader
- fourth paragraph outlines the action required
- fifth paragraph ends with a call to action
Internal Memo Proposal
- used to convey suggestions to senior management
- first paragraph states reason for writing
- second paragraph outlines present situation and states writer's proposal
- third paragraph describes advantage(s)
- fourth paragraph mentions and diffuses disadvantage(s)
- fifth paragraph ends with a call to action
Sample Memo
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